MC
Mongezi C

1 reviews | Active since Apr 2021

17 Apr 2021, 11:49

B

Am so dissatisfied and appalled by the stuff and customer service from Kwaggafontein Mall Lewis furniture branch, the amount of un-professionalism am experiencing from this store is beyond satisfactory to such an extent that it inconveniences me so much so that i regret purchasing furniture from them.When i bought the furniture they reflected such excellence that i thought i would be treated with dignity and respect, and working in the same field myself of automotive retail, i find their attitude distasteful and unpleasant and after all of these experiences im experiencing lately i would advise other clients to try purchasing from other brands.

0
Replies (3)
Lewis Stores
Lewis Stores's reply17 Apr 2021, 12:24
Official
Thank you for bringing the above to our attention.

The Lewis Team.
MC
Mongezi C's update20 Apr 2021, 19:25
Reviewer Update
Thank you to Carol from head office for calling me earlier today to hear my side of the story, I must say what a calm individual who took my concerns to account. Based on our conversation I am certain that the matter which was a concern to me will be resolved to full effect and im confident to continue doing business peacefully with Lewis stores in the future.
Lewis Stores
Lewis Stores's reply21 Apr 2021, 08:17
Official
Thank you for bringing the above to our attention.

The Lewis Team.