Arrogance and NO SERVICE

I'm on my 4th Kelvinator TT in the Guarantee timeline. Giving exactly the same problems as the other 3 I phoned the Branch Manager at Warrenton NC, Carlos on the 9th September with him promising to call me back the next day, 10th. This never happened. Phoning again on the 13th the lady said he has gone to the bank and I requested he phone me back. Today is Monday 20th of September with NO reply back.

On Monday, 13th September I phoned the Customer Care number *** and spoke to Pam, she took down all my info and told met the typical turnaround time to be assisted is 24hours. STILL WAITING.

I've taken out an Extended Warranty which is about to lapse.

I DEMAND my money, INCLUDING the Extended Warranty back to go to another Retailer and buy a machine that is actually working without being replaced 4 times