Annoyed!

<p>I bought furniture at Lewis in 2013 may and was supposed to finish paying this year may but my balance is not going down instead it stays the same and when i call the branch they cant explain why is that i lso called customer service instead they were rude to me and would not explain this to me! Now I'm going to take legal action because this is unacceptable I regret ever buying from this store!</p>