Angry Customer

On the 22nd of March 2020 I opened a tv installment from Lewis Roodepoort. It was delivered on the 24th of March 2020. It then started malfunctioning from the 31st of March. Because of the Covid-19 lockdown regulations. Stores were closed, I decided to report the matter online. After the stores were allowed to reopen I took back the tv to the store and I was promised that a new one will be soon delivered because I was paying for insurance and it was malfunctioning because of a factory fault. Until date I haven't received the delivery whereas they adding interest rates and I am still expected to pay monthly installments. I am not even sure that I may get this tv again.