ALL AROUND PATHETIC SERVICE

On the 19th Jan 2018 I went to the branch in Aden Avenue Athlone Cape Town. where I opened an account. I was required to put down a deposit, which I was only able to do the following week. I'm from Cape Town but I work in Johannesburg. So by the time I returned back to work I done the deposit pmnt of R1950.00 cash at the branch in Commissioner Street JHB CBD(Branch 262) and was instructed by CPT branch (Branch 170) that once deposit was paid they would then fax the deal to that branch where I can sign and do the interview with the call centre. Firstly it took me 2 hours just to pay my deposit on Saturday-27.01.2018.I couldn't wait any longer after there as CBD not the safest of places. Already irritated by the lack of service I received I was then told by 170 again to return to branch 262 on Monday where the manager will assist and finalise everything. Once again I got there & BRANCH MANAGER is so rude and unhelpful at all gave one excuse after the other why she could not assist me. Then again on Tuesday again I was instructed to return to Commissioner branch telling me everything was ready and sorted and the manager there would assist but yet once again I got there I was again turned away she refused to assist. Its now a new month almost a week after deposit was paid and STILL NO DELIVERY. IS THIS THE NORMAL CUSTOMER SERVICE THAT ALL LEWIS CLIENTS RECEIVE???? I am DISGUSTED,IRRITATED let alone DISAPPOINTED???? Can this be fixed ASAP with my goods delivered or can I just get my deposit returned. Seems like people you place in MANAGERIAL POSITIONS are not WORTHY OF THEIR POSITIONS BOTH IN CPT & JHB. How they got their post is beyond me its actually a joke & portrays a BAD IMPRESSION for THE LEWIS NAME

HIGHLY IRRATED CLIENT