AFTER A MONTH STILL NOTHING !!!

AFTER A MONTH OF PHONING UP AND DOWN REGARDING AN INSURANCE CLAIM WHERE A PERSON GETS SENT FROM PILAR TO POST AND STILL NOTHING GETS DONE OTHER THEN CALL CENTRE AGENT BEING FAST ASLEEP THE SUPERVISOR CANT HANDLE A DIFFICULT CLIENTS THEN I REALLY DONT KNOW HOW CAN A COMPANY LIKE LEWIS TAKE OVER BEARES IF THEY DONT HAVE A CLUE WHAT IS CUSTOMERS SERVICE A PERSON WOULD THINK WITH 243 COMPLAINTS AND 7 COMPLIMENTS SOMEBODY WILL CATCH A WAKE UP CALL !!! REALLY LEWIS I THINK A COMPANY CAN DO BETTER DONT YOU !!