ABSOLUTELY HATE DEALING WITH LEWIS WITH THIS BAD SERVICE!!!!

Lewis Strand is ABSOLUTELY pathetic!!!! I have been waiting 2 months almost 3 for feedback on my repairs on my lounge suite where i went to the store to log a complaine and double checked that i still have maintance which was confirmed... I have been phoning weekly to get feedback! Spoke to the manager Renalda, spoke to Renaldo, spoke to Jerome and no one gets back to me! phoned again today was told that my couches don't have maintance on but i'm paying for it!!!! WISH I NEVER OPENED AN ACCOUNT WITH LEWIS!!!! the way i feel now, i'm going to drop the couches infront of lewis door. Paying R21 000 for my couches...