1 reviews | Active since Jan 2017

26 Jan 2017, 10:19

A very unhappy customer

<p>I bought a flat screen tv at Lewis in Kempton park,West street and it decided to stop working.Last year on the 28th December 2016 they sent people to come fetch it for repair.Its been over a month now.I am still waiting for it,when I call them they giving me a run around.My patience is running thin now.I am not happy about their service</p>

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Replies (2)
Lewis Stores
Lewis Stores's reply26 Jan 2017, 10:46
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 561793

Lewis Stores
Lewis Stores's reply26 Jan 2017, 13:25
Official

Please be advised that this matter was resolved amicably.

Customer very happy