A LAW UNTO THEMSELVES

These people think they are a law unto their own. I am sick and tired of them. I have an account with them which is relatively new. I then experienced some financial difficulties and could not pay. Their rude staff phoned me non stop both at work and at home and even had the audacity to go look for me at home TWICE!!! I then app**** for debt review and advised the so called manager of this who in turn informed me that it was a secret and I should not have told her. A WEEK LATER SHE SENDS HER STAFF MAKOPOI AND FRANS TO MY WORK PLACE AND INSIST ON MONEY??? THEIR EXACT WORDS WERE WE ARE HERE TO COLLECT MONEY!!! THE AUDACITY OF THEM... I SPOKE TO ANOTHER LADY ON THE PHONE WHO TOLD THEM NOT TO LEAVE UNTIL I GIVE THEM FORMAL DOCUMENTATION ABOUT THE DEBT COUNSELING... NOTWITHSTANDING THE FACT THAT THE NOTIFICATIONS COULD NOT GO OUT BECAUSE THE LEWIS ACCOUNT DOES NOT REFLECT ON EITHER OF MY ITC REPORTS... I TOOK IT UPON MYSELF TO EMAIL THEIR HEAD OFFICE TO REQUEST A STATEMENT OF ACCOUNT IN ORDER FOR THE DEBT COUNSELOR TO OBTAIN THE CORRECT OUTSTANDING BALANCE AS I HAD ALSO NOT RECEIVED ONE SINCE OPENING THE ACCOUNT.... THEY CAN NOW EXPLAIN TO THE NCR AND CREDIT OMBUDSMAN HOW THEY GO ABOUT HANDLING ACCOUNTS BECAUSE THEIR ACTIONS ARE NOT IN LINE NOR IN ACCORDANCE WITH THE NCR NOR THE NCA. HOW MANY OTHER PEOPLE DO THEY TREAT THE SAME WAY???????????