a broken expensive bed

hello peter<br> my name is peter mohoje my account number is 392871 and my phone number is ***, I bought a bed at this store the first complain I had about this bed was the legs of the bed were broken I reported the matter it took them close to six month of fighting before they assist u, and not long while we were still fighting the issue of the legs, the bed on its own it makes lot of noise and it is falling in the centre when we sleep I complained ever since but no prevail but I still have to pay my instalment every month but they are not helping me...I bought the bed very expensively and I am a very good client but the service it is very poor they don't communicate with you at all, and the manager is fully aware of this situation please peter help me I payed a lot of money for that bed...