A bed that could not last a month

<p>the Lewis Store (Khayelitsha Brach) does not help. I received my bed from the store on the 31/10/2016 and it was damaged. I called the store and spoke to the lady that helped me open the account, she then advised that I needed to come to the store regarding my query. I told her that I can only come on the weekend and the bed is at home unopened for them to change with another but i do not have anything to sleep on as I gave away my old bed to make space for the new one, she had then advised me that I can use the new bed in the meantime until I can come into the store.</p> <p>I got the bed damaged on the mattress so it was not the end of the world. After 3 weeks of using the bed, the base broke I called the store and again I was advised to come into the store.</p> <p>The gentleman that answered the phone (did not give his name) did not even want to take my name down or anything just told me that I have to come in and fill a form. After this I received a voice mail that just reminded me of the payment I need to make at the end of the month, no mentioning of the complaint that I had lodged.</p> <p>I can't continue to sleep on a broken bed and pay for something that is this bad I mean it's not even a month (have not even paid my first installment) and the bed is already giving in. </p>