1 reviews | Active since Jul 2016
5 Months waiting for replacement after warranty claim approved
My KIC fridge became faulty within the warranty period. I reported this and a new unit replacement was approved by Whirlpool. They confirmed this and credited Lewis Stores in Parow, C.T. But Lewis is giving me a run around. I am still waiting on the new unit. HR nr: ********** 011. Case nr = 4157. It is now going on 5 months waiting for this to be resolved. Phone calls made to them almost daily. And still nothing. Do i need to say anymore?
We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.
Our reference number is: 579398
We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.
Our reference number is: 579398