BL
Bontle L
1 reviews | Active since Jul 2020
11 Jul 2024, 20:23
Zero customer services
I am unhappy with Levi’s South Africa. Warehouse received my returned parcel 2 weeks ago and I haven’t heard from them since. No refund issued. I have tried their social media channels and emails to no avail. I have done my search to see if this is how they usually operate, and it seems I am not the only one struggling to get through to them and get my refund. DONT BUY ONLINE.
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Replies (2)
Levi's's replyOfficial
12 Jul 2024, 10:32 Thanks for getting in touch. Sorry for all the trouble caused with this purchase. I look forward to making this right, and my apologies again for this experience & I will reach out to the online platform to find a resolution.
Levi's's reply12 Jul 2024, 10:32
Official
Thanks for getting in touch. Sorry for all the trouble caused with this purchase. I look forward to making this right, and my apologies again for this experience & I will reach out to the online platform to find a resolution.
BL
Bontle L's updateReviewer Update
12 Jul 2024, 11:49I called online customer care. They told me refund will be processed in 24 hours. I have calls recorded. I am gathering a trail. Please ensure that I get my money by latest Monday for order LSSA-28264 before I reach the ombudsman. Thank you.
BL
Bontle L's update12 Jul 2024, 11:49
Reviewer Update
I called online customer care. They told me refund will be processed in 24 hours. I have calls recorded. I am gathering a trail. Please ensure that I get my money by latest Monday for order LSSA-28264 before I reach the ombudsman. Thank you.