CM
Cathrine M

1 reviews | Active since Aug 2019

23 Oct 2020, 16:51

Worst customer service from Levi's Atterbury

Worst customer service, the consultants don't even acknowledge you as you enter their store. The lady was busy playing with her phone and there were 2 other consultants by the till, they didn't even care that we were there, they were just chatting to each other. We spent almost 30min without help then 3 more consultants showed up made noise and went back to their back office. It's sad for people not to take their jobs seriously whereas people who need it it the most don't have the opportunity. They need to do better.

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Replies (1)
Levi's
Levi's's reply26 Oct 2020, 09:36
Official
Good day Cathrine,

My sincere apologies for the poor customer experience you received at our store

We will escalate the matter and ensure this is resolved

Kind Regards