ZK
Ziyad K
1 reviews | Active since Jul 2016
01 Oct 2025, 10:38
Terrible experience with Online Store
- Ordered 18 September and order not yet shipped as at 1 October - Numerous emails and customer service tickets logged due to order not being shipped yet - No communication from them until 29 September that the entire order hasn't shipped as one item was out of stock. - Refund has still not been processed for out of stock item - Remainder of order has still not been shipped
Please refund the entire order now.
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Levi's's replyOfficial
13 Oct 2025, 09:27 Hi Ziyad Apologies for the inconvenience caused with your online purchase the team has been experiencing stock outage at our warehouse. This matter has been escalated to our online department for urgent attention.
Best regards,
Levi's's reply13 Oct 2025, 09:27
Official
Hi Ziyad Apologies for the inconvenience caused with your online purchase the team has been experiencing stock outage at our warehouse. This matter has been escalated to our online department for urgent attention.
Best regards,