Still Waiting for My Refund – Poor Communication

I returned a pair of jeans to Levi’s on 25 September and have yet to receive my refund. I’ve followed up multiple times via email, but responses take over a week — if I get one at all. On 23 October, I called directly and was told they were checking with the warehouse. Since then, I’ve sent several follow-up emails with no reply.

This level of service is extremely disappointing. Levi’s, please process my refund and improve your customer communication. Customers shouldn’t have to chase you for weeks to resolve a simple return.