EF
Eugene F

1 reviews | Active since Oct 2013

11 Aug 2015, 11:27

STILL WAITING!!!

2 July 2015 I wrote a complaint about the **** poor quality of Levi's over the past few years, and very quickly customer service contacted me to collect my poor quality 501's and test the fabric bla bla bla etc etc etc.<br> <br> The test came back that the Levi's I had purchased was of an inferior quality (have all the email correspondence) and that I was to be sent 2 NEW pairs of Levi's. BUT, that Levi's would only have stock of 501's on 31 July 2015.<br> <br> 3 August I sent Rukayah an email requesting the tracking waybill for my jeans, and today being 11 August have still had no response. This is from the customer service department, dealing with an ALLREADY ANGRY CUSTOMER WHO HAS SUPPORTED LEVI'S SINCE 1995. <br> <br> Rukayah Sadien obviously does not give a flying f... about upset, angry customers who pay her salary!<br> <br> This is a promise, I will NEVER SUPPORT LEVI'S AGAIN. EVER!!!<br> <br> And I am still waiting for my replacement 501's and STILL WAITING UPON FEEDBACK AS TO WHERE THEY ARE?????

0
Replies (1)
Levi's
Levi's's reply11 Aug 2015, 11:49
Official
Hello S@ndm@n,

I humbly apologize for the delay and your overall experience with the brand. We will contact you directly within 24 hours