MVdM
Marlize Van der Merwe

1 reviews | Active since Feb 2019

30 May 2024, 14:04

Poor quality - stay away!!

Wish I could give one star! Bought three pairs of Levi's for occasional wear and three pairs of Pick 'n Pay clothing jeans for work. Two of the four pairs of Levi Jeans have torn away from the seam!! Come on Levi's! We pay for quality! I would much rather buy from Pick 'n Pay clothing and the likes in future. Have worn those jeans way more often and nothing wrong with them whereas two of my Levi's I can't wear anymore. I have Levi's which I've had for years which is still going strong but apparently Levi's have abandoned their promises of quality! Really disappointed.

0
Replies (3)
Levi's
Levi's's reply30 May 2024, 16:53
Official
 Thank you for contacting Levi Strauss and Co.  We’re sorry that we couldn’t provide you with the quality you expected.  Please note that we are happy to assist by sending your garment away for assessment.  Once justified by our Quality Department as defective we will gladly arrange a suitable replacement.  You may drop the garment off at your nearest Levi Store or Levis Factory Outlet. Kindly let me know which store is closest and I will notify the Store accordingly.  Lastly, please provide Style number and size for tracking purpose  Have a great day further 
MVdM
Marlize Van der Merwe's update30 May 2024, 21:33
Reviewer Update
I will take to Levis Factory Outlet in Galleria, Boksburg this weekend. It's 502, size 38
Levi's
Levi's's reply03 Jun 2024, 11:52
Official
Hi Marlize, I have  informed the store they are expecting you.