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vintasha N
1 reviews | Active since Jun 2015
13 Oct 2025, 11:03
Poor aftersales communication/feedback on refund
This is the second horrible experience. (I should have learned post the first experience in December).
I have sent several follow up emails regarding my refund on an item that was returned, return was accepted and receipt and confirmation that the return will be processed was received, however no further responses to my follow ups! I was told that the refund would take up to 10 business days from processing, we are jow beyond and no one acknowledges or responds to my emails requesting for an update!
Save yourself the hassles and avoid the Levi's online platform.
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Replies (2)
Levi's's replyOfficial
15 Oct 2025, 15:23Hi Vintasha , apologies for this inconvenience , but our online team processed your refund on the 30th September. the team shared proof of refund with you.
Best regards,
Levi's's reply15 Oct 2025, 15:23
Official
Hi Vintasha , apologies for this inconvenience , but our online team processed your refund on the 30th September. the team shared proof of refund with you.
Best regards,
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vintasha N's updateReviewer Update
15 Oct 2025, 17:17Good afternoon,
I was sent a notification and proof of refund post me resorting to Hello Peter.
My response to this was just that, what was so difficult in responding with confirmation of the same on my first 4 queries.
None the less, thank you for confirming on email post my final straw.
I was sent a notification and proof of refund post me resorting to Hello Peter.
My response to this was just that, what was so difficult in responding with confirmation of the same on my first 4 queries.
None the less, thank you for confirming on email post my final straw.
vN
vintasha N's update15 Oct 2025, 17:17
Reviewer Update
Good afternoon,
I was sent a notification and proof of refund post me resorting to Hello Peter.
My response to this was just that, what was so difficult in responding with confirmation of the same on my first 4 queries.
None the less, thank you for confirming on email post my final straw.
I was sent a notification and proof of refund post me resorting to Hello Peter.
My response to this was just that, what was so difficult in responding with confirmation of the same on my first 4 queries.
None the less, thank you for confirming on email post my final straw.