BZ
Bongani Z

1 reviews | Active since Mar 2022

27 Jan 2025, 12:17

POOOOOR POOOOOOR CUSTOMER SERVIVE BY LEVIS (NUREESA)

THE IS A LADY BY THE NAME NUREESA WOW!!!!!!!!

I bought two pair of shoes online requested exchange, one shoe was returned with no communication of the other pair, when i requested the shoes exchange the size was available online. now this lady with a stinky attitude wants to tell me that the shoes is not available and and i MUST take refund not even apologetic about anything the level of rudeness of this lady is a poor image for this brand.

I can not lay an official complain on the website BUT I WOULD ADVISE PEOPLE NOT TO USE THE ONLINE SERVICESES BECAUSE THE WOULD HAVE TO DEAL WITH THIS POOR UNSKILLED LADY CALLED NUREESA.

REALLY I AM DISSAPOINTED HOW THEY CAN HIRE SOMEONE LIKE THIS TO HANDLE CUSTOMER SERVICE QURIES.

0
Replies (1)
Levi's
Levi's's reply27 Jan 2025, 13:29
Official
  Thanks Bongani for getting in touch , apologies for any inconvenience with your online return , as per our telephonic conversation I have logged a ticket for you , a customer service agent will contact you to resolve this as soon as possible