Please assist
I have bought a Levi's Jean from Edgars and i have misplaced the receipt, the jean does not fit and Edgars is refusing to do an exchange without a receipt, is there any way you can assist?
The jean is still in original condition with price tags intact.
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Replies (1)Levi's's replyOfficial
01 Sept 2025, 10:16Hi Mmabatho , Thank you for reaching out and for bringing this to our attention. We understand your concern and sincerely apologize for the inconvenience caused. As per our telephonic conversation please return the jeans to your nearest Levi's store, and we will work with the store team to facilitate an exchange for you.
Levi's's reply01 Sept 2025, 10:16
Official
Hi Mmabatho , Thank you for reaching out and for bringing this to our attention. We understand your concern and sincerely apologize for the inconvenience caused. As per our telephonic conversation please return the jeans to your nearest Levi's store, and we will work with the store team to facilitate an exchange for you.
