Pathetic services that matches Pathetic quality

<p>So after Levi's customer care called me to say that I need to take my **** quality jeans back to Canal Walk branch and they will check it out and exchange in store same day no issues. I then called the store manager and confirmed this and confirmed I would go in today (Friday). Well today I got to the store and it was a total different story. They saw that all the jeans were poorly made. However they now told me that the area manager must see it and that will only be monday. They called the area manager who didnt even offer to speak to me.... just told the staff member to follow her orders. i think I need to post a youtube video of me burning this **** jeans. you lie to your clients and your quality doesnt match its price. at least your poor customer service is consistant from head office to store level. i will tell all my contacts and everyone i meet about your poor standards.</p>