VS
Vernon S

1 reviews | Active since Jul 2021

30 Dec 2024, 08:34

Overcharged without explanation at Levi's store

I purchased a pair of jeans from Levi's Springfield Park, Durban. The store manager, who was the attending cashier. Overcharged me. When I alerted him to the over charge, he ignored me. I asked again as to why he over charged me and he ignored me. I asked for response, all he said was, " I'm sorting it out" in an arrogant tone. He refused to explain the overcharge on the item. If this is the attitude Levi's is providing to its customers...Levi's should be boycotted in South Africa

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Replies (1)
Levi's
Levi's's reply31 Dec 2024, 10:25
Official
 Thank you Vernon for getting in touch , apologies for any inconvenience with your instore experience. I will escalate this incident to our Durban district managers and will get in touch with you soon.

Best regards,