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Sabelo M
1 reviews | Active since Apr 2025
09 May 2025, 18:07
No Refund after a month LSSA-45945
I am extremely disappointed with Levi’s online, I returned a jean and they confirmed that they received it on the 7th of April but still even today I don’t have my refund. I have done everything emails and phone calls they keep telling me that refund process failed they will process again. I have tried to be patient but this annoys me now😡😡😡. Levi’s can you please Refund my order LSSA-45945, you even asked me to send my account details and I did send proof of account.
Helpful (0)
Replies (9)0
Replies (9)
Levi's's replyOfficial
11 May 2025, 11:24Thanks Sabelo for getting in touch , apologies for any inconvenience with your online return, I have escalated your query I will provide feedback on Monday.
Levi's's reply11 May 2025, 11:24
Official
Thanks Sabelo for getting in touch , apologies for any inconvenience with your online return, I have escalated your query I will provide feedback on Monday.
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Sabelo M's updateReviewer Update
12 May 2025, 12:29You assistance will be much appreciated, I am waiting for feedback.
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Sabelo M's update12 May 2025, 12:29
Reviewer Update
You assistance will be much appreciated, I am waiting for feedback.
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Sabelo M's updateReviewer Update
13 May 2025, 18:47Levis can you tell me the specific reason why am I not getting help with my refund??? Please don’t say you are making a follow up, you told me that hundreds times already. I wish I knew 😞😞😞😓😓
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Sabelo M's update13 May 2025, 18:47
Reviewer Update
Levis can you tell me the specific reason why am I not getting help with my refund??? Please don’t say you are making a follow up, you told me that hundreds times already. I wish I knew 😞😞😞😓😓
Levi's's replyOfficial
14 May 2025, 11:07Hi Sabelo I want to sincerely apologise that this process has taken longer than expected. Our finance team is actively working on it, but unfortunately, you’re one of the many who’ve been affected by delays related to our new refund procedure. Thank you for your understanding
Levi's's reply14 May 2025, 11:07
Official
Hi Sabelo I want to sincerely apologise that this process has taken longer than expected. Our finance team is actively working on it, but unfortunately, you’re one of the many who’ve been affected by delays related to our new refund procedure. Thank you for your understanding
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Sabelo M's updateReviewer Update
21 May 2025, 08:38Another week gone and still not refunded,,,This is so disappointing.
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Sabelo M's update21 May 2025, 08:38
Reviewer Update
Another week gone and still not refunded,,,This is so disappointing.
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Sabelo M's updateReviewer Update
28 May 2025, 08:59Another 7 days gone and still no refund.
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Sabelo M's update28 May 2025, 08:59
Reviewer Update
Another 7 days gone and still no refund.
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Sabelo M's updateReviewer Update
29 May 2025, 09:27Levi's can you please pay my money back, why do i have to beg for what is mine??
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Sabelo M's update29 May 2025, 09:27
Reviewer Update
Levi's can you please pay my money back, why do i have to beg for what is mine??
Levi's's replyOfficial
29 May 2025, 09:36Hi Sabelo the online team has you an email relating your refund , I do apologise for the run around.
Levi's's reply29 May 2025, 09:36
Official
Hi Sabelo the online team has you an email relating your refund , I do apologise for the run around.
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Sabelo M's updateReviewer Update
05 Jun 2025, 20:37It’s been a week and no online team has sent me an email, you just keep on lying to me, I want my refund please 😡
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Sabelo M's update05 Jun 2025, 20:37
Reviewer Update
It’s been a week and no online team has sent me an email, you just keep on lying to me, I want my refund please 😡