LO
LAUREN O
1 reviews | Active since Jul 2025
27 Jul 2025, 19:49
****MING CUSTOMERS, ONLINE ORDERS - NO GOODS RECIEVED, NO REFUND GIVEN
Horrid experience! Do not purchase online - they fail to deliver the goods, offer replacement goods and then upon failing to do so do not respond to having the funds credited back. Extremely bad customer service ***
* ORDER ON WAY - JUNE 12TH 2025 * Good afternoon Lauren, The courier has informed us that the parcel was unfortunately delivered to the incorrect address *** JUNE 26 2025 * Please can we ship the one in stock and do a credit back to the credit card for the one not in stock JULY 20TH 2025 * No response in terms of replacement or refund as of 27/07/2025 - no replacement and no refund received
Be careful, I feel they are ****ming customers of their money, especially online
Kind Regards Lauren
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Levi's's replyOfficial
28 Jul 2025, 09:15Hi Lauren , Thank you for reaching out , apologies for the inconvenience you have experienced with your online order. Please note this will looked it into by our online team and they will revert back to you before end of business day. Thank you
Levi's's reply28 Jul 2025, 09:15
Official
Hi Lauren , Thank you for reaching out , apologies for the inconvenience you have experienced with your online order. Please note this will looked it into by our online team and they will revert back to you before end of business day. Thank you