JP
Julia P

1 reviews | Active since Jun 2014

09 Sept 2024, 14:49

Levi's store REFUND Frustration

Good day,

This is my order number :Levi Order LSSA-33045 I ordered jeans on the Levi's online store. I got an email from Kaye-Lynn Van Rooi saying the jeans were now out of stock. She asked if I need a refund or store credit.

I have since rep**** to that email 3 plus times. She has ignored my emails. This is very unprofessional for such a BIG BRAND.

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Replies (1)
Levi's
Levi's's reply09 Sept 2024, 14:51
Official
Thanks for getting in touch. Sorry for all the trouble caused with this purchase.  I look forward to making this right, and my apologies again for this experience & I will reach out to the online platform to find a resolution. 

Best regards,