SJ
Sonica J
1 reviews | Active since Jan 2018
15 Sept 2025, 18:04
LEVI NO CUSTOMER SERVICE FOR THEIR WRONG DELIVERY AND POOR QUALITY CHECKS
LOGGED A RETURN NO FEEDBACK NO CONTACT DETAILS OR CUSTOMER SUPPORT. I BOUGHT A LEVI JEAN ONLINE . WHEN THE DENIM ARRIVES IT WAS WRONGLY LABELLED. THE HANDSTITCHED CARTON LABEL WAS MARKED 32 32 BUT THE JEAN ITSELF WAS A 36 32. I ORDERED A 32 32. ILOGGED THE RETURN AND TRIED TO FOLLOW UP BUT NO FEEDBACK NO WORKING NUMBER NO REPKY TO EMAILS ! IT IS POOR QUALITY CHECK FROM LEVI ! AND NON EXISTING SERVICE . PHONE NUMBER *** NO ANSWER WITH A LADY GIVING YOU HER EMAIL ADRESS . TELLING THAT SHE IS OUT OF OFFICE. MMABIJA CUSTOMER SERVICE Nureesa Gribbins not replying to any email.
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Levi's's replyOfficial
16 Sept 2025, 10:24Hey Sonica we would like to sincerely apologize for the inconvenience you have experienced. This is not the level of service we aim to provide, and we regret that we fell short of your expectations. Please be assured that we are addressing the matter to ensure it does not happen again. Your patience and understanding mean a great deal to us, and we truly value your support.
Levi's's reply16 Sept 2025, 10:24
Official
Hey Sonica we would like to sincerely apologize for the inconvenience you have experienced. This is not the level of service we aim to provide, and we regret that we fell short of your expectations. Please be assured that we are addressing the matter to ensure it does not happen again. Your patience and understanding mean a great deal to us, and we truly value your support.