LEVI BAD CUSTOMER SERVICE

I purchased online and logged a return more than a week ago. The website says before you purchase that you can return in 7 days. It is now more than 7 days later because of THEIR bad customer service, and I'm stuck with products that do not fit and that I don't want. ALSO, they trick you by giving store CREDIT and not returning the money. BE CAREFUL if you buy from Levi's! Very sad, won't shop from them again with this kind of service. I'd rather support local or Shein.