1 reviews | Active since May 2013
Incorrect pricing at Levi's Waterfront
I visited the Levis store at the Waterfront this afternoon in order to purchase a pair of sneakers. When trying them on I checked the price which was visibly placed inside the shoe (R430).<br> When I got to the checkout the price was R499. I brought this up with the sales assistant who informed me that the price was scratched out on the box due to a price increase, so the price was R499. <br> I find this highly upsetting. I do not like to make a scene, but how embarrassing would it be if I couldn't have afforded the 'increased price'. <br> I understand that price increases on products are inevitable, but surely a store should cover their bases and ensure that all items are correctly priced?<br> I am highly disappointed in the Levi brand, the sales assistant should have charged me R430 only, as that is the only price evident on the sneakers and the box. <br> I also found it disappointing that the first pair of sneakers I tried on were dirty. Is there no store manager to ensure these mishaps do not occur??
Thank you for bringing this to our attention. Our customer service consultant will contact you directly within 24 hours
Thank you for bringing this to our attention. Our customer service consultant will contact you directly within 24 hours
