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Nereece C
1 reviews | Active since Oct 2020
16 Oct 2020, 09:10
Failure to address issue of defects and atrocious customer service
I have bought three pair of Levi's Jean's three pair's of jeans
I have put them into the wash and they started to fray which should not happen and as well as the stitching on the inner legs started to come apart. I have contacted head office multiple times and has sent email but they failed to take action and accept the emails and answer phone calls. I am disappointed as Levi's has built their reputation and name based of the quality of their jeans' but to spend so much to have them come apart just from being washed less than 6 months.
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Replies (1)Levi's's replyOfficial
16 Oct 2020, 09:59Good day Nereece Chetty
My sincere apologies for the experience you had with our brand, we will be in communication with you as soon as possible to resolve the matter.
Kind Regards
My sincere apologies for the experience you had with our brand, we will be in communication with you as soon as possible to resolve the matter.
Kind Regards
Levi's's reply16 Oct 2020, 09:59
Official
Good day Nereece Chetty
My sincere apologies for the experience you had with our brand, we will be in communication with you as soon as possible to resolve the matter.
Kind Regards
My sincere apologies for the experience you had with our brand, we will be in communication with you as soon as possible to resolve the matter.
Kind Regards
