SF
Simone F
1 reviews | Active since Aug 2023
28 Aug 2023, 17:53
Denims
I bought jeans about two months or three months back only wore them twice and they have ripped by the crotch.
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Levi's's replyOfficial
29 Aug 2023, 11:11 Thank you for contacting Levi Strauss and Co. We’re sorry that we couldn’t provide you with the quality you expected. Please note that we are happy to assist by sending your garment away for assessment. Once justified by our Quality Department as defective we will gladly arrange a suitable replacement. You may drop the garment off at your nearest Levi Store or Levis Factory Outlet. Kindly let me know which store is closest and I will notify the Store accordingly. Lastly, please provide Style number and size for tracking purpose Have a great day further
Levi's's reply29 Aug 2023, 11:11
Official
Thank you for contacting Levi Strauss and Co. We’re sorry that we couldn’t provide you with the quality you expected. Please note that we are happy to assist by sending your garment away for assessment. Once justified by our Quality Department as defective we will gladly arrange a suitable replacement. You may drop the garment off at your nearest Levi Store or Levis Factory Outlet. Kindly let me know which store is closest and I will notify the Store accordingly. Lastly, please provide Style number and size for tracking purpose Have a great day further