AvdM
Angela van der Merwe

1 reviews | Active since Apr 2012

02 Sept 2025, 14:12

Been waiting for a refund since 07 August 2025

The service from Levis Online is patheitc. I bought jeans online in July and sent the back for a refund/exchange in August.

I have been waitin g for my refund since then. I have sent multiple emails to *** and it seems like the agents are unbothered.

I am demanding my refund unless Levis Online is a ****.

My warning to everyone is to stay away from Levi's online. Rather visit a physical store. They don't value their online customers.

I demand my refund today Levi's - I am done with begging you.

Refunds/Exchanges take 5 days but I have been waiting over 25 days with no communication from anyo\ne

0
Replies (1)
Levi's
Levi's's reply02 Sept 2025, 16:24
Official
Hey Angela , Apologies for the inconvenience you experienced with our online platform , our online team has actioned the refund. Thank you for your patience.