Annoyed, unhappy, dissatisfied and ****ed off!!!!!

<p>We are extremely unhappy and annoyed (husband and I). I bought two pairs of jeans in two years that was extremely poor quality. I bought my husband a Levis last year. The only reason why I bought him a new pair is because the old pair that he lived in was now too small for him. There is nothing wrong with it. He had this pair for more than 10 years. The quality has gone down dramatically!!</p> <p>The first pair of jeans I purchased 2015 was falling apart piece by piece. This pair lasted 5-6 months.</p> <p>It started off at the top ends of the back pocket left side and then it started at the crotch area. It progressively got worse over the 2 months. I tried not washing it as I was afraid that it would get worse and deteriote even more. It got to a point that my husband could no longer wear it as it was an embarrassment.</p> <p>I then thought it could have been a bad batch as we are both Levis brand loyal. We could not understand a brand that we knew and loved for so many years has made us feel **********. My husband was not happy and adamant to purchase another one as a pair of jeans of this bad quality would put us back another R800. I persuaded him to get another pair of jeans. Hoping that it would change our minds about Levis. Well, let me tell you. The second pair lasted 5 months no more. </p> <p>The second pair of jeans I bought was much worse. It also started at the top back pockets. Then it started in the crotch area AGAIN!! <br />It has been another 5 months and this is what he is sitting with. Once again, he cannot wear it at all. R1600 and two jeans that is good enough for trash bin.</p> <p>We have been brand loyal for many years and never had problems before. I have 3 pairs that I have for many years and not a stitch out of place. This is now ridiculous !! The amount of money one pays for this kind of quality is appalling!! I now feel ****med, overcharged and taken for a fool. ****ed off in more ways that one. I would really like my money back. The way things are going now we considering moving to another brand. This makes me sad. </p> <p>I sent an email ********** as this is the South African complains department to make my complaint that was 5 days ago and I haven't heard anything from them. Not a we received your email and we will be getting back to you, NOTHING!! Bad customer service!!</p>