Terrible sevice and ruination of throws.

This is a copy of the email that I sent to Levingers: Dear Zenobia and Levingers head office, By collecting my linen, I am not condoning, accepting or agreeing with your decision not to compensate me in any way for the ruination of my pale grey throw and damage to my two turquoise throws. Even though I submitted a photograph (see attached) which clearly shows that my R5,000.00 Calvin Klein cotton bed throw is a pale grey and NOT white, you insist, that because the manager Doreen, wrote “white” on the ticket, it was white! I take huge offence to this, as it means to me that you are calling me a **** and that I don’t know my own possessions! No one has admitted to BLEACHING the bed throw nor apologized for putting me through such a stressful situation, and as I currently have breast cancer, stress is the last thing I need to experience now. I have taken a closer look at the two turquoise throws, which had the tassels severely knotted and although they have been untangled, they are looking a little thinner than before I had you clean them. The reason that I am copying this emailed series of correspondence to; Hello Peter, ****arney Mall Management, The IID and The Star Consumer report, (Ask Georgie) is because I want as many people as possible to know that your service is not good and your customer care of their possessions is shocking. The IID is comprised of many Interior designers and Decorators, who have many clients items to clean and I would advise them to go elsewhere. I know for sure that I wish I had. I feel that I have not been treated fairly and my side of the story has not been considered at all. Regards, Morelle Thornton-Dibb