Levingers - A bad personal experience

Left my car keys on their counter and returned but the store was closed. The centre management and another tenant graciously jumped in to assist however none of the contact details on file were communicable. After much persistence, they tracked down the owner via WhatsApp who assured them that he was on his way to open the shop so that I would be able to retrieve my keys and was given my contact number. I waited from 18h09 to 19h37 and the owner was a no-show and no communication to me. Since there are no trading hours available on the shop door, and a detail which centre management do not have, or emergency numbers (one has to wonder what would happen in case of a fire...), I found myself waiting outside the shop from before 07h30 this morning, whereby a staff member arrived at approximately 8am and I was able to retrieve my keys. Shortly after, the owner arrived and I confronted him. He denied having received any communications and messages the previous evening, to which I advised him that I'd witnessed the correspondence and the fact that they had been read and responded to. At this point he got into his car, passed a sarcastic remark and drove off. Not a business I will EVER support again! PS: My understanding is that the business phone has been non-operational for a couple of months?