1 reviews | Active since Sept 2017
Bad attidude and service
We signed a lease contract under false adverti*****t and now that we want to move the letting people compony tell all other letting componies that we are bad payers but we are paid in full and also said that we won't get back the deposit
The property WAS advertised with a cottage that has a tenant living in it. A CREDIT of R200.00 is given on his rental account each month for the tenant in the cottage's water, appliances that plug in & few lights (geyser & stove are gas). Tenant ONLY pays 50% of refuse sewerage. Rental account for September HAS NOT been paid to the letting agent.
Tenant HAS NOT paid the September rent to the agency but paid the rent to his attorney who has advised in writing that unless refund the deposit NOW (BEFORE the tenant has moved out) without carrying out an exit inspection to determine if the tenant has damaged the property and also without knowing what the August and September lights and water accounts the tenant must pay will be, the rent will not be paid to the agent to pay to the owner. The rent being paid to the tenants attorney does not render the account paid, the account is only paid when it is paid to the duly appointed agent.
We DID NOT state the tenant is bad payer, we in fact stated that until this month the tenant paid on time without any problem despite a lack of understanding of the Municipal Acc and it was our opinion that due to the landlord being the tenant in the cottage their may have been interference with the tenant, the tenant feeling the R200 credit was too little and the landlord not being willing to give a larger credit the tenant has had enough and giving notice. We REPEATEDLY stressed that until this month, we had received payment promptly.
The deposit, by law, MAY NOT be refunded until the tenant has vacated and the property inspected for damages/cleanliness and if there are damages, the property to be restored and the costs to come out of the deposit. Then there is the matter of the electricity and lights used by the tenant for August and September for which we will only receive accounts from the Municipality for in October. We will not be *********ed nor coerced into refunding a deposit in contravention of the law by persons who are meant to uphold the law and guide their clients therein.
The deposit, if the attorney upholds the law, and transfer it to us to pay to the landlord, will be refunded in the normal course of business and in accordance with the law providing there are no damages to the house (a number of rooms were painted on moving in), the house, gardens and pool are clean and the municipal accounts are received till the tenant moves out and paid in full.
The property WAS advertised with a cottage that has a tenant living in it. A CREDIT of R200.00 is given on his rental account each month for the tenant in the cottage's water, appliances that plug in & few lights (geyser & stove are gas). Tenant ONLY pays 50% of refuse sewerage. Rental account for September HAS NOT been paid to the letting agent.
Tenant HAS NOT paid the September rent to the agency but paid the rent to his attorney who has advised in writing that unless refund the deposit NOW (BEFORE the tenant has moved out) without carrying out an exit inspection to determine if the tenant has damaged the property and also without knowing what the August and September lights and water accounts the tenant must pay will be, the rent will not be paid to the agent to pay to the owner. The rent being paid to the tenants attorney does not render the account paid, the account is only paid when it is paid to the duly appointed agent.
We DID NOT state the tenant is bad payer, we in fact stated that until this month the tenant paid on time without any problem despite a lack of understanding of the Municipal Acc and it was our opinion that due to the landlord being the tenant in the cottage their may have been interference with the tenant, the tenant feeling the R200 credit was too little and the landlord not being willing to give a larger credit the tenant has had enough and giving notice. We REPEATEDLY stressed that until this month, we had received payment promptly.
The deposit, by law, MAY NOT be refunded until the tenant has vacated and the property inspected for damages/cleanliness and if there are damages, the property to be restored and the costs to come out of the deposit. Then there is the matter of the electricity and lights used by the tenant for August and September for which we will only receive accounts from the Municipality for in October. We will not be *********ed nor coerced into refunding a deposit in contravention of the law by persons who are meant to uphold the law and guide their clients therein.
The deposit, if the attorney upholds the law, and transfer it to us to pay to the landlord, will be refunded in the normal course of business and in accordance with the law providing there are no damages to the house (a number of rooms were painted on moving in), the house, gardens and pool are clean and the municipal accounts are received till the tenant moves out and paid in full.
CORRECTION TO FINAL PARAGRAPH WHICH MUST READ AS FOLLOWS:
The deposit, if the attorney upholds the law, and transfer the RENT to us to pay to the landlord, will be refunded in the normal course of business and in accordance with the law providing there are no damages to the house (a number of rooms were painted on moving in), the house, gardens and pool are clean and the municipal accounts are received till the tenant moves out and paid in full.
CORRECTION TO FINAL PARAGRAPH WHICH MUST READ AS FOLLOWS:
The deposit, if the attorney upholds the law, and transfer the RENT to us to pay to the landlord, will be refunded in the normal course of business and in accordance with the law providing there are no damages to the house (a number of rooms were painted on moving in), the house, gardens and pool are clean and the municipal accounts are received till the tenant moves out and paid in full.