I was at the clinic today because I am not feeling well

I was at the clinic today because I am not feeling well. So when I get there the admin call out my Name and take me straight to the Nurse in charge of Chronic patient. Due to the fact that i missed my January check up. Wow the nurse said she doesn't attended defaults. The admin sad i must stand there. While I was standing she took her phone and ask another lady to call other patients. So i could see that she is not even interested in asking me the reason for me defaulting. So i just left with my sickness. The clinic is in Wattville Ekurhuleni district. What happened to the Botho Pele. ☹️☹️☹️