Bad Service

I ordered a DVD on 17 March 2016.<br> <br> Today I received a message that my parcel will be delivered at Eldoraigne?<br> Seriously? Why do I pay a courier fee if I have to go and pick it up somewhere else.<br> Do you know how far Eldoraigne is from where I am? I previously requested that you make sure that my parcels gets delivered at my work address and you confirm that you will not change it?<br>