eE
elsieroetz E

1 reviews | Active since Nov 2016

07 Feb 2017, 15:46

Bad Service

<p>Last year November i ordered a book. When I got the book I noticed the amount due on the invoice is different from the website. I then contacted Leisure books about this and asked how much I should pay; they then rep**** and said only R77. I paid this and sent proof of payment and also them to look at my profile on the website, because it shows a different amount. I heard nothing back and a couple of days later i email again asking the same thing. I then received a mail saying that they receive my payment and that my account shows that I own nothing. Even send me a screenshot. I rep**** and asked them to please fix my profile on the website because it is still the same. That was 21/12/2016.</p> <p>Last week (2/2/2017) I mailed again and asked if someone will please fix my profile on the website because it still shows I own them money.</p> <p> </p> <p>They are quick to send you emails on new catalogues and adverts, but lazy to help. </p>

0
Replies (0)