bS
buhle S

1 reviews | Active since Apr 2013

27 Jan 2016, 11:05

a bunch of ******!!!!!

I have been receiving numerous calls and SMSs stating that I should pay R74 for a parcel i didn't receive I've told them as well that I didn't fetch the parcel because fetching it where they said I should fetch it was inconvenient for me.<br> There is an email that I sent on 29/05/2015 enquiring if there was another location that I could collect from, I did not get a response.<br> On the 27/07/2015 I received an email from Lindsay Van Blerck stating that the return of the parcel has been processed and my account will be credited. If I'm owing for the parcel, then which parcel was she referring to?<br> On 23/09/2015 I called the call centre again and spoke to someone who said she's Mrs Peterson. I told her about all the email that I was receiving telling me to pay and about the emails I've sent telling my side of the story. She then told me to IGNORE all the emails because they are sent by the system. She said that there was a note on my account stating that the parcel was returned. She said once the parcel was received by the warehouse they would credit my account<br> <br> Lately I have been receiving communication from Lexmed telling me I should pay or they're going to to legal action<br> Go ahead!!!<br>

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Replies (1)
Leserskring / Leisure Books
Leserskring / Leisure Books's reply27 Jan 2016, 11:11
Official
Hello buhlentobeko,

Thank you for bringing the matter to our attention.

We will be in contact with you soon to resolve your concerns.

Kind Regards
The Leisure Books Team