BM
Bellina M

1 reviews | Active since Dec 2015

22 Dec 2015, 10:21

poor service from Lesedi private hospital#sad

To whom it may concern,<br> I am writing to you with a broken heart,was admitted in Lesedi private hospital on the 2015-12-14 for bringing a new soul to the world and the service I got from the ward was unbearable,gave birth with a c-section and was not impressed with the attitude of the people working in that ward. My wound wasn't stitched properly and I wasn't told what to do with it as they discharge me on the 17th but when I got home I checked how my wound looked like OMG I cried ,it was horrible that you couldn't even looked at it. I called the hospital and told them that my wound has a blister and it's not stitched properly,then this midwife told to call the Dr first and if I don't get hold of the Dr then I should come to the hospital then I went.when I got there I found this nurse called Sbongile I explained to her my problem the she walked away from me to attend someone and I did not say a word then I waited for her for about 20 minutes to come back to me,guys remember I am still in pains can't even walk properly but had to stand there until one of the nurse came to take me to a room to wait there and I am with my baby.then asked her what did the Dr said then she walked again

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Replies (1)
Lesedi Private Hospital
Lesedi Private Hospital's reply05 Jan 2016, 09:16
Official
Hello lwazi14,


Thank you for bringing this matter to our attention and we apologise in advance for any inconvenience or discomfort caused by this incident.

We are now known as Dr SK Matseke Memorial Hospital.

A representative from Dr SK Matseke Memorial Hospital will contact you as soon as possible to get further details so that we can conduct an investigation.

Regards,