BP
Brian P

1 reviews | Active since Jan 2012

08 Feb 2016, 17:26

Claim

I feel very furious and dissatisfied with the way issues gets dealt with by the lesedi hospital management, I was admitted in January 2015 in their premises and only got their claims in November, i tryed to follow up on this matter till today where i found out there was an error on the telephone numbers they were sending massages to, I called wanting to find out about the R550 claim that was posted to me as to where it really comes from,i was given answers and i pleaded to be given time to pay my debt as i'm out of budget fr now, a manager by the name alphios mamabolo with rudeness told me this was not their problem and its long due and how i must pay this dept as if he knows my budgets or capital situation, as a manager he should have considered my query but instead he puts a blame on me on this miss communication, i feel he is not proffesional as he could have tryed other ways of getting hold of me about this matter, instead he even dropped a call in my ears and directly telling me i must make this payment. I would love to deal with someone proffesional and willing tolisten to the matter careful as for alphios he must be delt with im really not happy of his behavior its bad.

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Replies (1)
Lesedi Private Hospital
Lesedi Private Hospital's reply25 Feb 2016, 16:09
Official
Hello unavaileble,

Thank you for bringing this matter to our attention and we apologise in advance for any inconvenience or discomfort caused by this incident.

We are now known as Dr SK Matseke Memorial Hospital.

A representative from Dr SK Matseke Memorial Hospital will contact you as soon as possible to get further details so that we can conduct an investigation.

Regards,