Bad service and attitude received.

My aunt passed away. I called and spoke to Kedibone(not sure if she gave me the right name) whom was very rude and had a horrible attitude. I asked her to take me through the whole process of the arrangement as we are their client. 1st off all, she didn't even know if we are their client or we paying cash but they have our late aunt's corpse in their mortuary. I asked to speak to the manager but she said she's not there, she doesn't know where is she nor does she know if she's coming in or not. I asked her to please ask her manager(Tsholofelo Chongoyi as per her) to call me, she said she will call her and ask her sometime during the day.<br> <br> I am disappointed, angry and very hurt at the service I received from someone who deals with grieving families everyday. This just told me that, this funeral parlour just cares about the people's money but cant really give the service they promise people in times of need.