BR
Byron R

1 reviews | Active since Nov 2017

30 Oct 2019, 16:32

Zero service, don’t waste your airtime either.

Terrible service. Took me 90mins to have a wooden board cut in half. Another 15mins to get a manager to help. 10mins wait to pay. Didn’t have what I needed. No point calling, they don’t answer their phones or call back as advertised. Website doesn’t send a confirmation link and keeps telling me the account I just added isn’t connected. Won’t let me choose the store to buy from and only lists greenstone who is out of stock. Honestly I wish them all the best trying to keep their retail doors open at this rate.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply30 Oct 2019, 16:37
Official
Hi Byron, really sorry to hear that, please can you confirm the email @prot--- is the email you use for your online account ? i will check. for the store experience, which store did you had this bad experience ?