AR
Audrey R
1 reviews | Active since Jul 2012
04 Aug 2023, 20:43
ZERO CUSTOMER EXPERIENCE
Wish I could give zero stars. Absolutely shocking. Sent an email to enquire about delivery in Cape Town no response 2 weeks plus later. False advertising saying nationwide but then doesn't deliver to northern suburbs in CPT. Then send them a direct message through Facebook no response. Then I respond to a post one response and then nothing thereafter. Was planning to spend 11k on a table but clearly they don't care about sales nor customer services. Thankful that I didn't end up purchasing anything . Blessing in disguise...stay away
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Leroy Merlin South Africa's replyOfficial
05 Aug 2023, 09:22Good day Audrey
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We hope to do better in the future.
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We hope to do better in the future.
Leroy Merlin South Africa's reply05 Aug 2023, 09:22
Official
Good day Audrey
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We hope to do better in the future.
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We hope to do better in the future.