Wrong quantity delivered, No stock, No customer Service. Very bad.

Ordered online, they delivered my order but double.

I called them, after waiting a half hour on the line with my airtime I informed them of their mistake. The started off with the order waa delivered successfully, I reiterated they delivered too many of the items. (R3k +) worth if items. Ultimately they understood and said the account department will contact me. Time went by, no one contacted me, but someone just pitched up to collect the items from my home. No warning, no calls nothing. Again I had to call Leroy, they again said the order was delivered successfully, I reiterate that there is someone collecting, not deliver, and I want to know if this is legit. After waiting on the line another few minutes, of my own airtime they said yes it is and the refund will be done soon - but these items were wrongly delivered I reiterated. Either way, I must give the items to the driver as I did. Ok. The goods were returned, Leroy didn't confirm anything or called. Nothing.

I let the error slide, as I did receive my original goods despite me going through effort for the mistake they make.

Second order, a week goes by nothing. A ransom call saying they are receiving new stock should be delivered in the next week. Another fe weeks go by and a new call saying (with very bad reception on their side) that there is no stock (despite the website still showing stock the weeks after), and I should take the other colour instead. I said they must please call back as I couldn't understand the explanations of the process. They never called back.

I emailed, they rep**** with the standard message. But no replies thereafter. I called again, wasting more that 30 minutes to talk to the same person who should have called me back. The matter can't be resolved and I tried emailing again... No reply back from the email.

There is Zero customer service given throughout any of these orders. A sour taste in my mouth making me want to avoid ordering anything in the future from Leroy.