1 reviews | Active since Mar 2022
Wrong order received while I paid WAY more!
I am extremely disappointed. In January, I have made an online purchase with Leroy Merlin, I paid full price for a 10 000 mAH battery bank (I noticed later when I checked the statement, that the price changed than originally on the website but decided to leave it at that.
I have contacted them TWICE since January letting them know that I had received the wrong order, they sent me a 5000 mAh battery bank. So not only did I pay more than full price, but I got a smaller and lessen than product.
I’ve emailed twice, both times promised to have the issues resolved… and nothing! I specifically ordered a bigger device to help with charging during loadshedding etc, and now I am running short.
Since I ordered online, I’ve tried to rectify the issue online but to NO avail.
We sincerely apologize for failing you as a customer, we are investigating the matter and we have tried to call you yet no luck.
Kindly do check your email's so we can discuss this matter further.
Take care.
We sincerely apologize for failing you as a customer, we are investigating the matter and we have tried to call you yet no luck.
Kindly do check your email's so we can discuss this matter further.
Take care.