1 reviews | Active since Feb 2020
Wrong fitting sold with light pendant resulting in time wasted and extra fitting costs
Visited the Little falls branch to purchase 2 light pendants for my office. The sales person assisted and we found that the light I wanted needed the connection cord to be purchased separately. I specifically asked about the one chosen if it would fit with the light fitting and was assured that yes, it would. Naturally when the electrician came to fit we discovered that the cord did not go with/did not fit with the actual light!!! This is a complete waste of time and will now cost me extra as I have to go back to the store for a refund PLUS I still have to pay the electrician for an extra call out when I get another light STAY AWAY from this store as they are *********** with advice about their own products
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. please be advised that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. please be advised that we will be in direct contact with you.
