MI
Marina I
1 reviews | Active since Sept 2016
11 Jan 2024, 10:11
Worthwhile Visit
It was my very first visit to Leroy Merlin in Little Falls. I was impressed on how neatly everything was organised, labelled and displayed. The atmosphere felt clean and inviting. Only critique was that when I was in the tools section (bolts + *****s), there was no one available to assist with questions. As a woman we don't always know what is needed for certain projects.
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Leroy Merlin South Africa's replyOfficial
11 Jan 2024, 16:19Good day Marina
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Hope to do better in future.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Hope to do better in future.
Best regards,
Leroy Merlin South Africa's reply11 Jan 2024, 16:19
Official
Good day Marina
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Hope to do better in future.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Hope to do better in future.
Best regards,