Worst service in South Africa (yes, they even beat Telkom)

In hindsight I should have cancelled my original order back in October 2022 when Leroy Merlin managed to get everything wrong - online sales of items that are out of stock, wrong delivery addresses, the worst customer support, the list goes on. Thanks to their error I had to settle for a Lalela inverter which, less than six months later, is well and truly useless. Instead of contacting the customer directly (and sorting out their annoying customer care e-mail systems), Leroy Merlin forwards the wrong contact details to the manufacturer, and washes its hands. The manufacturer conveniently blames everything on Eskom (still want to know you prove that the battery went through a certain number of cycles?) and considers the matter closed, no follow-up, zilch. If a retailer wishes to sell inferior quality products, such as this inverter, which do not even remotely live up to claims made on the manufacturer's website (and repeated verbatim on Leroy Merlin's website) they must surely expect people to turn to more honest retailers. The first initial interaction with Leroy Merlin was a nightmare, but this is - thankfully - the final chapter. Never, ever again.